Everyone is shouting, no one is listening – the fundamental importance of rapport.

Posted on March 26, 2014 by admin


The World Health Organisation predicts that by 2020, depression will be the world’s second biggest killer, next only to heart disease. Depression, and indeed a lot of mental problems, are characterized by withdrawal from other people, and one of the chief reasons that this happens is the lack of effective communication skills.

Communication is a skill that can be learned. Whilst communication is something we all do naturally, it is clearly not always as effective as we would like. The majority of social problems are caused by a lack of effective communication, and for those who spend a little time practicing t improve their communication skills, life becomes somewhat smoother and more successful. Major areas of confusion can easily occur, particularly between men and women, the old and young, not to mention between people’s of different culture.

It is a possibly somewhat obvious fact that we are more likely to engage in effective communication with others if we have first taken the time to establish rapport. Naturally, we all have an innate ability to build rapport. However, becoming conscious of some simple additional skills and using them in a natural manner will enable you to take an enormous leap into achieving much faster and more effective rapport with others. Rapport includes a range of non-verbal, verbal and listening skills that when combined, readily help to build trust, ensure that you understand the communications you are hearing and also ensure that your communications are more readily received. It is not hard to learn how to build rapport effectively, and Vocal Integrity offers a range of highly relevant skills training that covers a variety of communication situations, ranging from conversation to formal business presentations.

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